Frequently Asked Questions

No. The Housing Inquiry helps our team understand your situation and what type of housing you may qualify for. If you appear to be eligible, we will explain the next steps and how to complete a formal application through Calgary Housing or the appropriate program.

Our team reviews the information you provide about your household, income, and current living situation. We may contact you to ask follow-up questions, clarify details, or provide guidance on available programs and how to continue with a full application if needed.

Generally, Calgarians looking for Set Rent, Affordable, or Near Market housing options can submit a Housing Inquiry. Final eligibility is determined by program rules and Calgary Housing guidelines, but we are here to help you understand what may be available.

No documents are uploaded with the Housing Inquiry form. If you appear to be eligible for specific housing programs, our team will let you know what documents are required and how to submit them as part of the formal application process.

Pet policies vary by property. You’ll find the specific pet guidelines listed on each RentFaster posting. If you’re completing our Housing Inquiry Form, please include details about your pet (type, size, breed, etc.) so we can connect you with homes that welcome them. We’re happy to help you find a place that works for both you and your furry companion. 🐾

Yes. Many of the people we support are new to Calgary or navigating housing programs for the first time. You can submit a Housing Inquiry or use the contact page to request a conversation. Our team will do our best to provide clear, step-by-step information.